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CallQueueDetails

Properties

NameTypeRequiredDescription
uristrLink to a call queue
id_strInternal identifier of a call queue
extension_numberstrExtension number of a call queue
namestrName of a call queue
statusCallQueueDetailsStatusCall queue status
sub_typeCallQueueDetailsSubTypeIndicates whether it is an emergency call queue extension or not
service_level_settingsCallQueueServiceLevelSettingsCall queue service level settings
editable_member_statusboolAllows members to change their queue status
alert_timerAlertTimerAlert timer or pickup setting. Delay time in seconds before call queue group members are notified when calls are queued

CallQueueDetailsStatus

Call queue status

Properties

NameTypeRequiredDescription
ENABLEDstr"Enabled"
DISABLEDstr"Disabled"
NOTACTIVATEDstr"NotActivated"

CallQueueDetailsSubType

Indicates whether it is an emergency call queue extension or not

Properties

NameTypeRequiredDescription
EMERGENCYstr"Emergency"

AlertTimer

Alert timer or pickup setting. Delay time in seconds before call queue group members are notified when calls are queued

Properties

NameTypeRequiredDescription
_5int5
_10int10
_15int15
_20int20
_30int30
_45int45
_60int60
_120int120
_180int180
_240int240
_300int300
_360int360
_420int420
_480int480
_540int540
_600int600

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