CallResultReasonEnum
The reason of the call result: - Accepted - The call was connected to and accepted by this number - Connected - The call was answered, but there was no response on how to handle the call (for example, a voice mail system answered the call and did not push "1" to accept) - Line Busy - The phone number you dialed was busy - Not Answered - The phone number you dialed was not answered - No Answer - You did not answer the call - Hang Up - The caller hung up before the call was answered - Stopped - This attempt was stopped because the call was answered by another phone - Internal Error - An internal error occurred when making the call. Please try again - No Credit - There was not enough Calling Credit on your account to make this call - Restricted Number - The number you dialed is restricted by RingCentral - Wrong Number - The number you dialed has either been disconnected or is not a valid phone number. Please check the number and try again - International Disabled - International calling is not enabled on your account. Contact customer service to activate International Calling - International Restricted - The country and/or area you attempted to call has been prohibited by your administrator - Bad Number - An error occurred when making the call. Please check the number before trying again - Info 411 Restricted - Calling to 411 Information Services is restricted - Customer 611 Restricted - 611 customer service is not supported. Please contact customer service at ```(888) 555-1212```` - No Digital Line- This DigitalLine was either not plugged in or did not have an internet connection -Failed Try Again- Call failed. Please try again -Max Call Limit- The number of simultaneous calls to your account has reached its limit -Too Many Calls- The number of simultaneous calls for per DigitalLine associated with Other Phone has reached its limit. Please contact customer service -Calls Not Accepted- Your account was not accepting calls at this time -Number Not Allowed- The number that was dialed to access your account is not allowed -Number Blocked- This number is in your Blocked Numbers list -Number Disabled- The phone number and/or area you attempted to call has been prohibited by your administrator -Resource Error- An error occurred when making the call. Please try again -Call Loop- A call loop occurred due to an incorrect call forwarding configuration. Please check that you are not forwarding calls back to your own account -Fax Not Received- An incoming fax could not be received because a proper connection with the sender's fax machine could not be established -Fax Partially Sent- The fax was only partially sent. Possible explanations include phone line quality to poor to maintain the connection or the call was dropped -Fax Not Sent- An attempt to send the fax was made, but could not connect with the receiving fax machine -Fax Poor Line- An attempt to send the fax was made, but the phone line quality was too poor to send the fax -Fax Prepare Error- An internal error occurred when preparing the fax. Please try again -Fax Save Error- An internal error occurred when saving the fax. Please try again -Fax Send Error- An error occurred when sending the fax. Please try again -Emergency Address not defined- The call was rejected due to no E911 address -Carrier is not active- The call was rejected due to carrier inactivity -EDGE trunk misconfigured- The call was rejected due to error in EDGE trunk configuration -Internal Call Error- An internal error occurred when making the call. Please try again -Receive Error - Fax receive error
Properties
| Name | Type | Required | Description |
|---|---|---|---|
| ACCEPTED | str | ✅ | "Accepted" |
| BAD_NUMBER | str | ✅ | "Bad Number" |
| CALL_LOOP | str | ✅ | "Call Loop" |
| CALLS_NOT_ACCEPTED | str | ✅ | "Calls Not Accepted" |
| CARRIER_IS_NOT_ACTIVE | str | ✅ | "Carrier is not active" |
| CONNECTED | str | ✅ | "Connected" |
| CUSTOMER_611_RESTRICTED | str | ✅ | "Customer 611 Restricted" |
| EDGE_TRUNK_MISCONFIGURED | str | ✅ | "EDGE trunk misconfigured" |
| EMERGENCY_ADDRESS_NOT_DEFINED | str | ✅ | "Emergency Address not defined" |
| FAILED_TRY_AGAIN | str | ✅ | "Failed Try Again" |
| FAX_NOT_RECEIVED | str | ✅ | "Fax Not Received" |
| FAX_NOT_SENT | str | ✅ | "Fax Not Sent" |
| FAX_PARTIALLY_SENT | str | ✅ | "Fax Partially Sent" |
| FAX_POOR_LINE | str | ✅ | "Fax Poor Line" |
| FAX_PREPARE_ERROR | str | ✅ | "Fax Prepare Error" |
| FAX_SAVE_ERROR | str | ✅ | "Fax Save Error" |
| FAX_SEND_ERROR | str | ✅ | "Fax Send Error" |
| HANG_UP | str | ✅ | "Hang Up" |
| INFO_411_RESTRICTED | str | ✅ | "Info 411 Restricted" |
| INTERNAL_CALL_ERROR | str | ✅ | "Internal Call Error" |
| INTERNAL_ERROR | str | ✅ | "Internal Error" |
| INTERNATIONAL_DISABLED | str | ✅ | "International Disabled" |
| INTERNATIONAL_RESTRICTED | str | ✅ | "International Restricted" |
| LINE_BUSY | str | ✅ | "Line Busy" |
| MAX_CALL_LIMIT | str | ✅ | "Max Call Limit" |
| NO_ANSWER | str | ✅ | "No Answer" |
| NO_CREDIT | str | ✅ | "No Credit" |
| NO_DIGITAL_LINE | str | ✅ | "No Digital Line" |
| NOT_ANSWERED | str | ✅ | "Not Answered" |
| NUMBER_BLOCKED | str | ✅ | "Number Blocked" |
| NUMBER_DISABLED | str | ✅ | "Number Disabled" |
| NUMBER_NOT_ALLOWED | str | ✅ | "Number Not Allowed" |
| RECEIVE_ERROR | str | ✅ | "Receive Error" |
| RESOURCE_ERROR | str | ✅ | "Resource Error" |
| RESTRICTED_NUMBER | str | ✅ | "Restricted Number" |
| STOPPED | str | ✅ | "Stopped" |
| TOO_MANY_CALLS | str | ✅ | "Too Many Calls" |
| UNKNOWN | str | ✅ | "Unknown" |
| WRONG_NUMBER | str | ✅ | "Wrong Number" |
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