ForwardingInfo
Forwarding parameters. Returned if 'ForwardCalls' is specified in 'callHandlingAction'. These settings determine the forwarding numbers to which the call will be forwarded
Properties
| Name | Type | Required | Description |
|---|---|---|---|
| notify_my_soft_phones | bool | ❌ | Specifies if the user's softphone(s) are notified before forwarding the incoming call to desk phones and forwarding numbers |
| notify_admin_soft_phones | bool | ❌ | Deprecated parameter. Specifies if the administrator's softphone is notified before forwarding the incoming call to desk phones and forwarding numbers. The default value is false |
| soft_phones_ring_count | int | ❌ | Number of rings before forwarding starts |
| soft_phones_always_ring | bool | ❌ | Specifies that desktop and mobile applications of the user will ring till the end of their forwarding list. If set to true then softPhonesRingCount is ignored |
| ringing_mode | ForwardingInfoRingingMode | ❌ | Specifies the order in which the forwarding numbers ring. 'Sequentially' means that forwarding numbers are ringing one at a time, in order of priority. 'Simultaneously' means that forwarding numbers are ring all at the same time |
| rules | List[ForwardingRuleInfo] | ❌ | Information on a call forwarding rule |
| soft_phones_position_top | bool | ❌ | Specifies if desktop and mobile applications of the user are notified before (true) or after (false) forwarding the incoming call to desk phones and forwarding numbers. Applicable only if notifyMySoftPhones parameter is set to true |
| mobile_timeout | bool | ❌ | Deprecated parameter. Specifies if mobile timeout is activated for the rule |
ForwardingInfoRingingMode
Specifies the order in which the forwarding numbers ring. 'Sequentially' means that forwarding numbers are ringing one at a time, in order of priority. 'Simultaneously' means that forwarding numbers are ring all at the same time
Properties
| Name | Type | Required | Description |
|---|---|---|---|
| SEQUENTIALLY | str | ✅ | "Sequentially" |
| SIMULTANEOUSLY | str | ✅ | "Simultaneously" |
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