CallQueueInfoRequest
For Call Queue extension type only. Please note that legacy 'Department' extension type corresponds to 'Call Queue' extensions in modern RingCentral product terminology
Properties
| Name | Type | Required | Description |
|---|---|---|---|
| sla_goal | int | ❌ | Target percentage of calls that must be answered by agents within the service level time threshold |
| sla_threshold_seconds | int | ❌ | |
| include_abandoned_calls | bool | ❌ | |
| abandoned_threshold_seconds | int | ❌ |
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