CompanyAnsweringRuleRequest
Properties
| Name | Type | Required | Description |
|---|---|---|---|
| name | str | ❌ | Name of an answering rule specified by user. Max number of symbols is 30. The default value is 'My Rule N' where 'N' is the first free number |
| enabled | bool | ❌ | Specifies if the rule is active or inactive. The default value is true |
| type_ | CompanyAnsweringRuleRequestType | ❌ | Type of an answering rule, the default value is 'Custom' = ['BusinessHours', 'AfterHours', 'Custom'] |
| callers | List[CompanyAnsweringRuleCallersInfoRequest] | ❌ | Answering rule will be applied when calls are received from the specified caller(s) |
| called_numbers | List[CompanyAnsweringRuleCalledNumberInfo] | ❌ | Answering rule will be applied when calling the specified number(s) |
| schedule | CompanyAnsweringRuleScheduleInfoRequest | ❌ | Schedule when an answering rule should be applied |
| call_handling_action | CompanyAnsweringRuleRequestCallHandlingAction | ❌ | Specifies how incoming calls are forwarded. The default value is 'Operator' 'Operator' - play company greeting and forward to operator extension 'Disconnect' - play company greeting and disconnect 'Bypass' - bypass greeting to go to selected extension = ['Operator', 'Disconnect', 'Bypass'] |
| extension | CompanyAnsweringRuleExtensionInfoRequest | ❌ | Extension to which the call is forwarded in 'Bypass' mode |
| greetings | List[GreetingInfo] | ❌ | Greetings applied for an answering rule; only predefined greetings can be applied, see Dictionary Greeting List |
CompanyAnsweringRuleRequestType
Type of an answering rule, the default value is 'Custom' = ['BusinessHours', 'AfterHours', 'Custom']
Properties
| Name | Type | Required | Description |
|---|---|---|---|
| BUSINESSHOURS | str | ✅ | "BusinessHours" |
| AFTERHOURS | str | ✅ | "AfterHours" |
| CUSTOM | str | ✅ | "Custom" |
CompanyAnsweringRuleRequestCallHandlingAction
Specifies how incoming calls are forwarded. The default value is 'Operator' 'Operator' - play company greeting and forward to operator extension 'Disconnect' - play company greeting and disconnect 'Bypass' - bypass greeting to go to selected extension = ['Operator', 'Disconnect', 'Bypass']
Properties
| Name | Type | Required | Description |
|---|---|---|---|
| OPERATOR | str | ✅ | "Operator" |
| DISCONNECT | str | ✅ | "Disconnect" |
| BYPASS | str | ✅ | "Bypass" |
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